Payment for the course is required upon registration. Please ensure that the payment is completed by the deadline specified in your registration confirmation. If you have any questions about payment deadlines or methods, please contact us directly for assistance.

We accept payments via PayNow or bank transfer. Please refer to the payment instructions provided in the invoice.

Learners will be subjected to the following charges for any withdrawals, cancellation or no-show:

Replacements from the same company are allowed.

Learners must achieve a minimum of 75% attendance and pass the assessments to receive a digital Certificate of Completion issued by ESSEC Business School. Attendance will not be recorded for learners who arrive more than 1.5 hours late.

Upon completion of the course, you will receive a Certificate of Completion by ESSEC Business School and a SkillsFuture WSQ Statement of Attainment (SOA).

Yes, you can use your SkillsFuture Credit (SFC) to pay for or offset course fees by applying for claim(s).

All eligible Singaporeans will be able to access their SFC account to submit an SFC claim.

You can log in to your SkillsFuture Credit account to check your available SkillsFuture Credit balance.

At the point of course registration, you should inform us of your intention to utilise your SkillsFuture Credit in part or in full for the qualifying course fees.

You will need to submit your claim within 60 days before the course start date (date inclusive).

1. Go to www.myskillsfuture.gov.sg
2. Click on ‘Submit SkillsFuture Credit Claim’ on the homepage and login via Singpass.
3. Click on ‘Submit a Claim’ tab.
4. Select course by keying in either the Course Reference Number, Course Title or Training Provider.
5. Select either ‘Course Run’ (if available) or manually enter the ‘Course Start Date’.
6. Key in all fields and upload all supporting documents (e.g. Official invoices, proof of payment, receipts, confirmation of course registration).
7. Click ‘Review’.
8. Agree to T&Cs and click ‘Submit’.

More information on this page (Top FAQs for SkillsFuture Credit) for screenshots on claim submission process.

You will not be able to use your SkillsFuture Credit (SFC) for the course if you have already paid for it in full yourself. You may use your SkillsFuture Credit for subsequent courses.

No, SFC is meant to support the individual ownership of skills development and lifelong learning of Singaporeans by defraying out-of-pocket course fees. As such, SFC is not transferable.

No. SkillsFuture Credit is to support individual-initiated training and not for employer-supported training.

Training provided by employers should be borne by your employer. SkillsFuture Singapore has been supporting the efforts of employers through the substantial subsidies provided for employer-supported training.

If you have submitted the wrong claim details, please cancel the claim submission and submit a new one with the correct details, no later than 1 day before the course start date.

In order to be eligible for AP Funding, the applicant company must meet the following criteria:

• Company must be registered or incorporated in Singapore;
• Trainees must be fully sponsored by their employer for supportable cost components (such as course fees) incurred on the training course;
• Trainees must:
  1. Be full-time or permanent part-time employees of the sponsoring company;
  2. Continue to receive their salary when they attend training;
  3. Have sat for and passed the examinations/ assessments where applicable; and
  4. Complete the course whilst under employment of the sponsoring company.
• Trainees must be paid overtime pay in accordance with the employer’s Human Resource (HR) policy (for training outside working hours);
• Non-business entities not registered with ACRA, such as VWOs and societies, as well as sole proprietorships, are also eligible if they meet all the above criteria.

After your employee has completed the training course, you will receive an email notification to submit your AP Declaration. Please note that this does not happen immediately once the course ends and is dependent on the overall claim process.

You will be asked to declare your employees’ hourly salary information (before CPF deduction) on the Enterprise Portal for Jobs and Skills for AP claim.

If your claim is approved, Absentee Payroll (AP) funding will be disbursed to your corporate PayNow within two and a half weeks after submission.

Yes, as long as the employee received a salary from the employer while attending training and the courses do not overlap.

Employees cannot receive AP Funding for the same course by the same TP, even if they switch employer. This is against the double funding policy. If the course is a refresher course, then the employee is eligible for AP.

To be eligible for AP Funding for training outside working hours, you must have in place a Human Resource (HR) policy which provides for the payment of overtime pay* to employees for these training hours and pay your employees overtime pay for these hours, in accordance with the HR policy. AP Funding is given to you to defray the overtime pay paid to your employees.

* Allowance, stipulated by MOM, to be paid to employees for training conducted outside working hours, can be considered in lieu of overtime pay. The amount of allowance to be paid to the employees must be in accordance with the rate(s) set out in the MOM’s website (https://www.mom.gov.sg/faq/salary/if-i-have-to-attend-training-outside-normal-working-hours-can-i-be-paid-for-it).